Account Opening Requirements

Dear Prospective Customer, as part of your online application towards a bank account with us, please be informed that the following supporting documents will be required of you to upload.

All uploads must be in image or video format; PDFs are not supported. 


Proof of Identification – National ID (metal/plastic), driver’s license, or a valid passport.

Proof of Residency - (Current utility bill (Zesa, TelOne, Rates/water, ZOL, Stamped current bank statement from another bank bearing current address . ) if the bill does not bear the prospective account holder’s name we require an id of the property owner as reflected on the utility bill and the property owner to complete a cohabitant form.

Proof of income – Current Payslip (less than three months old)/Valid contract/ Letter from employer confirming employment.