Account Opening Requirements

Dear Prospective Customer, as part of your online application towards a bank account with us, please be informed that the following supporting documents will be required of you to upload.

All uploads must be in image, video or PDF format.


Proof of Identification – National ID (metal/plastic), driver’s license, or a valid passport.

Proof of Residency - (Current utility bill (Zesa, TelOne, Rates/water, ZOL, Stamped current bank statement from another bank bearing current address . ) if the bill does not bear the prospective account holder’s name we require an id of the property owner as reflected on the utility bill and the property owner to complete a cohabitant form.

Proof of income – Current Payslip (less than three months old)/Valid contract/ Letter from employer confirming employment.